1: I pre-ordered a bumbleBee, where is it???

answer- very very unfortuntely there have been some big delays on the bumblebees, a big batch has been sent out but the next is still in production. They will be sent out as soon as possible. there are over 300 preorders for them and they are being sent out in the order of which they were bought. If you orderd any other items with your bumblebee, i have started posting those out to customers and the bees will be sent seperately so you are able to recieve something a bit sooner atleast. You will recieve an email once its posted and on the way, until then its still being made. I do not mark it as on the way until its actually been collected by the courier, so alot of them are boxed and waiting to be collected but arent marked as posted until collection.

Ofcourse, if its been too long or you needed it as a gift and that date has passed please email me at lepidoraa@gmail.com and i can issue you a refund on your order!

2: Is my order on the way?

answer- I have just been getting smashed with orders these past few weeks, and its just one person running the entire business and making everything by hand. I am working on orders from the moment i wake up until 2am most nights, I promise im working very hard to get orders out but there have been delays because of the insane amount that have been coming in. Each order typically has 1-5+ items in it, and there have been over 550 orders this past 3-4 weeks. I am almost all caught up finally! I have the banner at the top of the website to give a heads up on the delays, and unless you paid for priority express at checkout to put your order the front of the queue then it will not be prioritised.

3: I need my order as a gift!

answer- no problem at all! make sure you select priority express at checkout to be put first in the queue (not regular express). If you do not select this, then i will not be prioritising your order over the many others who have ordered before you. most of the time the orders are for gifts, and also just keep in mind that alot of customers select priority express at checkout because of this! Its just for now, due to the busyness, once it quietens down a bit orders will be able to be sent out quicker.

if you have any other question that isnt listed above, and is urgent, please email at lepidoraa@gmail.com

if it isnt urgent, i likely will not reply as I am rarely checking my email at the moment because my priority is will making and sending current orders. I will be getting some help in very very soon so things should start running more smoothly and efficiently, but for now im trying my best! :) Thankyou so so much for the kindness and understanding most of you have been showing me, I appreciate it more than you know!